QUALITY & EFFICIENCY CONSULTING SERVICES

United Blood Services Quality Source professional services team delivers results-oriented consulting services that enable hospital transfusion services and blood centers nationwide to attain compliance, enhance quality systems and save money, time and resources by adopting operational best practices.

Drawing upon their accomplished careers in blood centers, laboratories and transfusion services, United Blood Services Quality Source consultants offer clients their deep knowledge of blood banking best practices and their unique expertise in quality management and regulatory affairs, which are grounded in the Blood Systems parent organization's own corporate practices.

For hospital transfusion services, United Blood Services Quality Source offers a number of pre-packaged programs. Custom consulting and training services are available to blood centers as well as to hospitals, laboratories and blood banks. The programs for hospital laboratories and transfusion services are listed below. Click the program title for more information.

CPT Coding & Reimbursement
To help you earn correct reimbursements for blood products you might otherwise miss, United Blood Services Quality Source consultants can perform a CPT Coding and Reimbursement Review to thoroughly examine your hospital’s blood product order entry processes. They will evaluate the code descriptors, which are critical to assigning charges that accurately reflect the actual blood products delivered to the patient. Our consultants also look line by line through your hospital chargemaster to assess and identify missing, outdated or non-assigned codes for blood and blood derivatives.
Lean Manufacturing
Long-term cost savings in the healthcare industry will come from increased efficiency. In a Lean Manufacturing program, United Blood Services Quality Source consultants train your staff through hands-on experience to eliminate extraneous activities that do not contribute value to the patient or end user. Applying lean manufacturing process improvement techniques can result in increased efficiency in workflows and elimination of unnecessary costs.
Operational Assessment
Identify opportunities for cost savings and operational efficiencies by getting an objective, third-party review and benchmarking of your transfusion service practices. The findings from this United Blood Services Quality Source program document for you both short- and long-term opportunities that can help you meet your facility’s business targets as well as assist with improving services and patient care long after the review is complete.
Gap Assessment
Be confident that your transfusion service or laboratory is prepared for your next regulatory inspection. A gap assessment performed by United Blood Services Quality Source serves as a pre-audit to identify areas for improvement and give you an early opportunity to take corrective action. Assessments can be performed in preparation for FDA, AABB, CAP, Joint Commission, COLA, ISO or DNV inspections.
On Q Workshops
Take 1-2 days to get current on regulatory agency requirements. United Blood Services Quality Source hosts short training programs called On Q for Transfusion Services. The On Q workshops are for new and veteran transfusion services professionals alike who want a deeper understanding of regulatory requirements and more insight into potential quality management system improvements.
Regulatory Crisis Management
Get back to your regular work faster by working with United Blood Services Quality Source to resolve any regulatory nonconformance. The consultant helps you quickly create a complete remediation plan, craft an appropriate response to the regulatory agency and implement corrective actions to prevent recurrence.
Jump Start to CAP 15189 Accreditation
If your laboratory is considering the CAP 15189 program, United Blood Services Quality Source can conduct an in-depth briefing about the requirements and help you plan your path to accreditation. To help you get started, this Jump Start to CAP 15189 Accreditation program includes training, a readiness assessment and project planning assistance.
Email & Telephone Support
For quality, compliance or procedural questions, the hospitals that depend on us for their blood supply have access seven days a week to responsive email and telephone support from United Blood Services Quality Source. We can answer your questions—typically at the first point of contact—on a wide range of quality and regulatory topics including equipment validation, FDA error reporting, change management and SOP approval. United Blood Services customers can access support by calling (877) 899-7772 or by sending email to qualitysource@bloodsystems.org.